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Scani Support

Need help? Have feedback? Found a bug?

Contact us at: scani.app.official@gmail.com

We usually reply within a few days.

FAQ

What can Scani read?

Any photo with text — menus, receipts, signs, documents, product labels, screens and more.

Why is something translated incorrectly?

Scani uses AI to read and translate what you scan, which may occasionally make errors. You can report translation issues directly from the app using the Report button in the menu (... > Report a Problem).

Does Scani work offline?

Scanning requires an internet connection. However, previous scans are saved in your history and can be viewed offline, including pronunciation playback and the menu overlay with translated labels.

What languages are supported?

Scani supports 50 languages for both the app interface and menu translation.

Is my data private?

Scani has no accounts and never asks for your name, email or location. Photos and the text read are sent to Google Gemini for translation and kept by Scani, with anonymous usage data, to improve the app. See our Privacy Policy for details.

How do I delete my data?

Delete scans from History to remove them from your device. To delete the images and data linked to your device on our side, email us with the approximate date and place you used Scani.